Part 1 - Adding Phishing Tackle's IP address to Email Whitelist
If you do not use a cloud-based spam filter in front of GSuite this is the recommended setting. If you do use a cloud-based spam filter, you should whitelist by IP Address in the filter, and whitelist by header in GSuite.
- Log onto https://admin.google.com and select Apps.
- Select GSuite.
- Select Gmail.
- Scroll to the bottom and select Advanced Settings.
- Under General Settings, scroll to Spam, Phishing, and malware, then select Email whitelist and enter Phishing Tackle's IP Addresses (a full list can be found here)
- Scroll to the bottom and click SAVE.
- NOTE: Allow up to an hour for the setting to propagate to all users.
Part 2 - Add Phishing Tackle's IP Address as an Inbound Gateway
This section is to prevent Google from displaying 'Dangerous' or 'Warning' banners on simulated phishing emails and training notifications.
- Log onto https://admin.google.com and select Apps.
- Select GSuite.
- Select Gmail.
- Scroll to the bottom and select Advanced Settings.
- Under General Settings, Scroll to Spam, phishing, and malware, then select Inbound gateway
- Press either Configure or Edit, depending on whether you already have settings enabled in this section
- This opens up the Inbound Gateway screen.
- Configure the Inbound Gateway as per the settings below:
NOTE: Under Regexp, the aim is to use a gibberish header that is unlikely to be found in a regular PST email (E.g. jffghkxpfmvhghekwpdsiryutyfm) - Click SAVE.
Whitelisting can be complicated so if you require any further assistance, please contact our support team by clicking here.
Customers of GSuite should also be aware that disabling the return-path headers will be necessary for emails to display without "Via PhishingTackle" showing in the 'From' field. For more information on this, click here.