If you're using SpamTitan, you should allowlist Phishing Tackle's simulated phishing emails and training notifications. This article will guide you on how to add Phishing Tackle's IP addresses to the allowlist and greylist in SpamTitan.
Adding IP Addresses to the allowlist
By adding Phishing Tackle's IP addresses to the allowlist, our emails will bypass spam scoring tests and be automatically forwarded to the recipient. Follow the steps below to add the IP addresses:
- Go to "System Setup" in SpamTitan.
- Click on "Mail Relay".
- Select "IP Controls".
- Add Phishing Tackle's IP addresses to your allowlist. You can find our IP addresses here.
- Click "Save".
Adding IP addresses to the Greylist
If Greylisting is enabled, it's important to add Phishing Tackle's IP addresses to the Sender IP Exemptions to ensure that their emails are not rejected. Follow the steps below to add the IP addresses:
- Go to "System Setup" in SpamTitan.
- Click on "Mail Relay".
- Select "Greylisting".
- Add Phishing Tackle's IP addresses to "Sender IP Exemptions". You can find our IP addresses here.
- Click "Save".
Please let us know if you require any further assistance, you can contact our support team by clicking here. Or by sending an email to support@phishingtackle.com