How may we help?
Our team are here to support you every step of the way
Getting Started
- ★ Quickstart Guide
- Getting Started - Overview and Prerequisites
- The Phishing Tackle Dashboard
- Should I Inform The Top-Level of My Organisation About Security Awareness Training?
- Creating a Test Phishing Campaign
- Step 1 - Add your organisation's settings
Allowlisting
- ★ Allowlisting - A quickstart guide
- What is Allowlisting and why do I need to do it
- Allowlisting Technical Information
- Allowlisting via Microsoft Advanced Delivery
- Allowlisting by IP address in Exchange 2013, 2016, or Microsoft 365 (formerly Office 365)
- Allowlisting by Hostname in Exchange 2013, 2016, or Microsoft 365 (formerly Office 365)
Organisation Settings
- How To Find Phishing Tackle's Media Embed Codes
- Auto-show Next Training Content
- Force Linear Training for Delegates
- Show QR codes on video training content lists
- Organisation Settings Training Overview
- How to create a login message
White Labelling
Recipients
Templates (emails and landing pages)
- Email Template Overview
- Cloning Templates and Copying Templates to Managed Organisations
- Testing/Reviewing Email Templates
- Creating and Editing Phishing Email Templates
- Why are the images in my email template a different size to what I expected?
- What Are Template Difficulty Ratings and How Do I Use Them?
Phishing
- How to add a QR code to a simulated phishing email template
- Attachments with Macros, What are they and how do they work?
- False Positives in Simulated Phishing Emails
- How to create a Smishing Campaign
- Phish Tagging - How To Automatically Phish New Recipients
- Campaigns Overview
SMS Phishing ("Smishing")
Tag Management
Policies & Bulletins
Recipient Synchronisation
- Include/Exclude Rules for Google Workspace Active Integration
- How to edit an Active Integration
- Configure Synchronisation and Delivery Using Microsoft 365 (formerly Office 365) / Azure Active Integration
- Include/Exclude Rules for Microsoft 365 / Azure Active Integration and Handling Shared Mailboxes
- Configure Synchronisation Using Microsoft® Active Directory®
- Configure Synchronisation Using Microsoft® Active Directory® with Azure AD Domain Services
Training
- How to export training course data in CSV format
- How to create a quiz
- Viewing the Training Status of Your Direct Reports
- How To Download Certificates of Achievement
- My Training Page is Blank...What Do I Do?
- How Do I Create a New Training Course
PhishHook Button
- How to use the Phish Hook button in the "New" Outlook
- Phish Hook Button add-in troubleshooting
- How to use the Microsoft report phishing add-in to report simulated phishing emails
- Phish Hook Button - Overview
- Phish Hook Button - Centralised Deployment
- Phish Hook Button - Manual / Sideloading Installation
PhishTAIL
PhishNet
Platform
- ★ What is the difference between a User and Recipient
- How to access and use the 'My Profile' settings
- How to Add and Manage Two-Factor Authentication (2FA) to Your Phishing Tackle Account
- The Common Vulnerabilities and Exposures (CVE) System
- How to use the Partner Portal
- Understanding The Signup / Login Process and Forgotten Passwords
Integrations
- ★ Using Webhooks to trigger external events
- How to configure SAML 2.0 for OKTA
- How to configure SAML2 Single Sign on - Overview
- How to configure SAML 2.0 for Microsoft Azure
- How to configure SAML 2.0 for OneLogin
- How to configure SAML 2.0 for Google Workspace