In this article we explain the key differences between platform Recipients and Users
Within the platform there are two distinct account management concepts, a Recipient and a User, and it's important the difference is understood.
When you register your first account on the platform for your domain (eg. the domain for the email address firstname.lastname@example.org would be phishingtackle.com), that account automatically becomes a User on the platform. Because this is the first time we have seen that domain, this new User becomes the primary user and has administrator capabilities.
Any future registrations to the platform using the same domain (eg. phishingtackle.com from our example above) will create a new User account but WITHOUT administrator privileges. This allows for your recipients to register on the platform so they can access their allotted training.
As you add your simulated phishing recipient information, such as email addresses and names to your Address Book, these become Recipients and it's this information that is used during your simulated phishing attacks and training notifications.
To enable your Recipients to undertake any allotted training content, they will need to register with the platform and, at which point, they also become a User (WITHOUT administrator privileges). This person will then exist in two places, in the Recipients section of your Address Book and also as a User (non admin).
Please see this article for information on Admin Users viewing their own allotted training.
Should you have any questions on this or any other aspect of the platform, please contact our support team.