Hide Delegate
This hides a delegate from any associated training course reports, and adjusts the course completion % accordingly. Once a delegate is hidden, the course will behave as if they were never enrolled.
Mark as Complete
Marking a delegate as complete will immediately show all content within the course as completed by this delegate, stopping any further training notifications for them. All associated reports and the training course completion % will reflect this.
NOTE: This will not send the delegate a "Completed" notification.
Resend Welcome Notification
This action will resend the welcome notification according to the notification settings configured for the course.
NOTE:
- If no welcome notification was set up during the creation of the training course, no notification will be sent.
- The Resend Welcome Notification button will only send the notification to delegates who have not yet completed the course. Delegates marked as complete will not receive a new welcome notification.
- If the training course has ended, welcome notifications will not be sent.
All actions are available from the Course Delegates page within a training course.
Accessing the Course Delegates page
- From the "Courses" page, identify which course from which you want to view the delegates list:
- Click the title to go to the "Course Status" page, then click the number next to "Delegates":
- From the "Course Delegates" page, find the delegate that requires the action (use the search box if required):
- Click the drop-down menu next to the delegate's name and select the required action:
Should you have any questions on this or any other aspect of the platform, please contact our support team.