Understanding The Signup / Login Process and Forgotten Passwords

Click any of the headings below to jump straight to the relevant section:

• Registering a new account
• Logging in
• Logging out
• What to do if you've forgotten your password?

Registering a new account

There are two primary methods of registering on the platform, click either heading to go straight to that section:

• Registering with email and password
  • This method requires users to create a strong password to access their PhishingTackle.com account.
• Registering with Single sign-on (SSO)
  • This method simply uses the users existing organisation login credentials (Microsoft 365 or GSuite) and does not require users to remember a new password. 
    • Note: SSO must be enabled within your organisation to use this function.

Registering with email and password

1. In your web browser, navigate to https://uk.phishingtackle.com/ and hit the "Sign Up" link.
   
   • Note: Alternatively, you can go direct to the signup page via https://uk.phishingtackle.com/Account/Register 
     
     
2. Enter your work email address and a strong password.
   
   • Note: You cannot register using public email addresses such as Gmail.com, Live.com, Protonmail.com etc...
3. Hit "SIGN UP"
   
   
   
4. You'll see a "thank you" message which informs you a "Welcome email" has been sent for your verification. 
   
   
   
5. Check your inbox for the welcome email and click the link or copy the URL into your browser (this is the safest method!).
   
   
   • If you choose to click either link (rather than copy/pasting it into your browser) verify the URL begins with "https://uk.phishingtackle.com/Account/EmailConfirmed".
   • Don't forget to check your junk/spam folder if your welcome email has not arrived within 15 minutes.
     
     
6. You'll be redirected to a confirmation page, click "PROCEED TO LOGIN".
   
   
   
7. You are now registered on the platform and can proceed to Logging in!

Registering with Single sign-on (SSO)

1. In your web browser, navigate to https://uk.phishingtackle.com/ and hit either "SIGN IN WITH MICROSOFT" or "SIGN IN WITH GOOGLE", depending on which your organisation uses.
   
   
   
2. If you are not signed into Microsoft or Google, you will be required to select/enter your account details:
   
   Entering your organisation credentials here will automatically create a Phishing Tackle account and register you on the platform.

Logging in

To log in, simply navigate to https://uk.phishingtackle.com and either:

• If you registered with email and password
  • Enter your email address and password, then hit "SIGN IN".
• If you registered with Single sign-on SSO
  • Click either "SIGN IN WITH MICROSOFT" or "SIGN IN WITH GOOGLE" then enter your credentials if necessary.

Logging out

To log out from the platform, just click your profile menu (top right of any page on the platform) and hit "Log Out".

You'll be redirected to a page informing you that you've successfully logged out:

What if you've forgotten your password?

If you registered using email and password (not SSO) and you can no longer remember your password, it can be reset using the forgot password link explained below:

1. Navigate to https://uk.phishingtackle.com and hit "Forgot password?"
   
   
   
2. Enter the email address you used to register and hit "SEND PASSWORD RESET EMAIL"
   
   
   
3. You'll be redirected to a page asking you to check your email for a password reset link.
   
   
   
4. Check your emails, you will find a "Reset Password" email with a link. Hover over the link to ensure it begins with "https://uk.phishingtackle.com/account...", then click the link.
   
5. You'll be redirected to the "Reset Password" page, enter the email address you used to register and a new strong password, then hit OK
   

This will take you to the login page, simply log in as explained in the Logging in section above.

That's all there is to it! Enjoy using the Phishing Tackle platform and if you have any questions please don't hesitate to contact our support desk who will be happy to help.