Understanding The Signup / Login Process and Forgotten Passwords

There are various ways to create an account and access the Phishing Tackle platform. This knowledge base article will explain the different methods available. You can click on any of the headings below to jump straight to the relevant section:

• Registering a new account
• How to log in to Phishing Tackle
• How to log out of Phishing Tackle

Registering a new account

There are three methods of registering on the platform. Click any heading to go straight to that section:

• Registering with email and password
  • This method requires users to create a strong password to access their Phishing Tackle account.
• Registering with Single sign-on (SSO)
  • This method uses the users' existing organisation login credentials (Microsoft 365 or GSuite) and does not require users to remember a new password.
  • Note: SSO (Single sign-on) must be enabled within your organisation to use this function.
• Registering with SAML (Security Assertion Markup Language)
  • This method allows users to access the platform using SAML. Please note that the primary admin must configure SAML before end-users can utilise this method.

Registering with email and password

1. In your web browser, navigate to https://uk.phishingtackle.com/ or https://app.phishingtackle.com/ and click the "Sign Up" link.
   
   Alternatively, you can directly access the signup page via https://uk.phishingtackle.com/Account/Register or https://app.phishingtackle.com/Account/Register.
   
   
   
   
2. Enter your work email address and a strong password.
   

   • Note: You cannot register using public email addresses such as Gmail.com, Live.com, Protonmail.com, etc.
     
     

3. Click "SIGN UP".
   
   
   
4. You will see a "thank you for registering" message confirming that a "Welcome email" has been sent to verify your account.
   
   
   

5. Check your inbox for the welcome email and click the link or copy the URL into your browser.

   
   
   • Before clicking on the link, verify that the URL starts with 'https://uk.phishingtackle.com/Account/EmailConfirmed'. Please note that the URL may vary based on the platform used. For example, if you visited https://app.phishingtackle.com, the reset password link URL will appear as 'https://app.phishingtackle.com/Account/EmailConfirmed'.
   • If your welcome email has not arrived within 15 minutes check your junk/spam folder.
     
     
6. You will be redirected to a confirmation page, click "PROCEED TO LOGIN".
   
   
   

7. You are now registered on the platform and can proceed to log in.

Registering with Single sign-on (SSO)

1. In your web browser, navigate to https://uk.phishingtackle.com/ or https://app.phishingtackle.com/ and click either "SIGN IN WITH MICROSOFT" or "SIGN IN WITH GOOGLE," depending on your organisation's setup.
   
   
   

2. If you are not signed into Microsoft or Google, you will need to select/enter your account details. Entering your organisation credentials here will automatically create a Phishing Tackle account for you.

   
3. If you successfully authenticate, a Phishing Tackle 'User' account will be created, and you will be registered on the platform.

Registering with SAML

Once SAML is configured by an admin, users can authenticate using their SAML provider credentials. To enable SAML on the platform, refer to our knowledge base articles by clicking here for instructions.

How to log in to Phishing Tackle

To log in, your users can use https://uk.phishingtackle.com, https://app.phishingtackle.com/, or the URL of your White Labelled site.

• If you registered with email and password:
  1. Enter your email address in the 'Username / Email' field.
  2. Click 'Continue'.
     
  3. Enter your Phishing Tackle password.
  4. Click 'Sign In'.
     
     
     
• If you registered with Single sign-on SSO:
  • Click either "SIGN IN WITH MICROSOFT" or "SIGN IN WITH GOOGLE" then enter your credentials if necessary.
    

• If you have configured and enabled SAML: 

  • When an end user enters their email address into the 'Email' field, they will be redirected to your SAML provider.

• If you have a White Labelled login page:
  • White labelling will allow you to design your login page and remove unnecessary login options, as shown in the image below.
  • If you have a White Labelled login page and SAML enabled, users visiting your White Label site will be automatically redirected to your SAML login page.

How to log out of Phishing Tackle

1. To log out, click your profile menu (the drop-down arrow at the top right of any page on the platform) and select 'Log Out'. You will then be redirected to a page confirming your successful logout.
   
   
   
2. You will then be redirected to a page informing you that you have successfully logged out.

Please let us know if you require any further assistance, you can contact our support team by clicking here. Or by sending an email to support@phishingtackle.com