How to Create an SMS Training Course Notification

Support Desk
  • Updated
Follow

This article will take you through the steps of creating an SMS Notification that you can include in your Training Courses to ensure that your recipients are informed of new training and Training Course end dates.

How to edit a pre-made template

 Follow the steps below to edit a pre-made template.

  1. Under Training in the left-hand column click "Templates".
  2. Click "SMS Messages".
  3. Click on the template title.

How to Edit a SMS template.png

 

How to create a new SMS template

 Follow the steps below to create a new SMS template.

  1. Under Training in the left-hand column click "Templates".
  2. Click "SMS Messages".
  3. Click "Add New Template".

How to Create a new SMS Template.png

How to use the SMS message template editor

The SMS message editor provides you with the necessary tools to create SMS notification templates. You are able to add placeholders to these, to make it quick and easy to send specific information to each recipient.

How to use the SMS messsage template editor.png

  1. Description
    • Enter a description for the SMS message template.
  2. Tags
    • Select a tag(s) to assign to your template.
  3. Device preview
    • Select a device to preview what an end-user will see.
    • The available device models are Apple iPhone™ or Samsung Galaxy™.
  4. From
    • IMPORTANT: To track replies from your recipients, leave the from field blank.
  5. Placeholders
    • Select a placeholder from the dropdown menu to use.
    • Placeholders allow you to reference data stored elsewhere. Our full list of available placeholders can be found here. Note, not all placeholders are available in SMS templates.
  6. Message body
    • Enter a message, this will be sent to your recipients.
  7. Save
    • Click save when you have finished creating your template.

If you require any further assistance, please contact our support team by clicking here.

Related articles