The initial security awareness training course is an essential step in raising organisation-wide awareness of cybersecurity and in turn, strengthening your human firewall.

Phishing Tackle strongly recommends you enrol all your staff in a comprehensive training course which discusses common cybersecurity issues, which they can then immediately apply to their day-to-day job.

We recommend the following video be included in your initial training:

• Security Induction

Users do not have to complete this training in one sitting, Phishing Tackle saves their progress through videos so they can come back to them when it suits them.

To understand what your users will see upon first logging in, please see This Article.

An example of your first training course:

All images taken from the Training Course creation wizard, which can be accessed from TRAINING > Courses > CREATE NEW TRAINING COURSE

1. Description: Initial Security Awareness Training
   
   
   
   
2. Enrol all Recipients into this course
   NOTE: If you select "Enrol all.." you cannot also select tagged recipients to INCLUDE (because it includes everyone already!)
   We don't need to exclude anyone here, but you can if you want!
3. Automatically enrol new Recipients
   • This ensures that, while the course is active, any new recipients added to the Phishing Tackle Address Book will be enrolled automatically.
     
     
4. Start Date and Time Zone: Set as appropriate
5. Add relative training duration
   
   • We recommend a relative duration of between 2-4 weeks. This will provide staff with a respectable amount of time to complete their training.
     
     
6. Add these Tags to Recipients upon course completion
   • It is useful to assign a custom tag, e.g. Initial Training Completed to recipients once they finish as it allows easy categorisation in the future.
   • While we recommend you use it, this feature is optional.
7. Remove these Tags from Recipients upon course completion
   • If you have any Tags such as No Training or similar, make sure to use this feature.
     
     
8. You can add any content to your initial security awareness training by clicking the content you wish to use, and it will move into "Selected Content".
   NOTE: We recommend they include:
   • Security Induction
     
     
9. Add a Welcome notification, zero days after enrolment.
   • Use a template that explains why they have been enrolled, how long they have to complete the course and the importance of doing so.
10. [Optional] Add a reminder
    • This can be relative to the start date, the completion date, or both!
    • Gently remind the recipient to complete the course, use subsequent reminders to be less gentle.
11. Add a completed notification
    • This is sent out to delegates as they complete their training
12. Hit SAVE

Should you have any questions on this or any other aspect of the platform, please contact our support team.